Light is Uganda’s prepaid electricity meter service (formerly called Yaka by many users). Your meter number is required when buying units and resolving token issues. This guide explains how to check your meter number on both Conlog and Hexing meters.
Quick answer:
Conlog: dial #100#
Hexing: enter Q804
If it does not work, contact support and share your meter/account details for verification.
Contents
Check Light Meter Number on Conlog Meters (Formerly Yaka)
Method 1: Press #100#
On a Conlog meter keypad, dial #100#. Your meter number will display on the screen. Save it immediately (write it down or take a photo).
Method 2: Contact customer support (UEDCL service transition context)
- Call: 0800 285 285 / 0800 385 385
- Email: callcenter@umeme.co.ug
- X (Twitter): @UmemeLtd
Note: Service branding/administration may now reference UEDCL in newer communications.
READ ALSO: UMEME Yaka Codes You Should Know
Method 3: Check previous UMEME messages
This method requires the user to check previous messages from UMEME. Each message that entails the token number has a Light meter number (formerly Yaka meter number).
Method 4: Check UMEME Documents
Check the UMEME connection documents for the Yaka meter number.
Check Light Meter Number on Hexing Meter (Formerly Yaka)
Method 1: Press Q804
For Hexing meters, use Q804 to display your meter number. Hexing commands typically use the Q + code format.
Method 2: Check previous UMEME messages
This method requires the user to check previous messages from UMEME. Each message that entails the token number has Yaka meter number.
