Branch Cluster Operations Risk Manager job at Ecobank Uganda


Branch Cluster Operations Risk Manager
2025-09-17T07:42:53+00:00
Ecobank Uganda
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_11951/logo/ECO.jpeg
FULL_TIME
 
Uganda
Kampala
00256
Uganda
Finance
Business Operations
UGX
 
MONTH
2025-09-24T17:00:00+00:00
 
Uganda
8

  Key Result Areas:

Compliance and Regulatory Functions

  • Ensure 100% compliance with Branch Operations, policies and procedures of the Bank.
  • Ensure closure of Audit and Compliance findings in the Branch through collaborative partnerships with key stakeholders 
  • Develop and implement action plans for maintaining acceptable RAC score in all Branches. 
  • Participate and suggest process review to enhance exceptional operations in the Branches.
  • Liaise with Risk, Audit and Compliance departments to identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution within Branches.
  • Ensure that Branches have well established and effective compliance and ethics programs, to prevent and detect violations of regulatory and internal policies and procedures.
  • Champion and monitor effective cascading/staff training of all relevant regulatory requirements and internal policies and procedures within the Branches in accordance with the bank’s compliance strategy.

   Risk Management:

  • Track and improve compliance with regulatory requirements by implementing new policies and procedures, resulting in a 100% pass rate on all audits.
  • Enforced regular maintenance and spot checks as well as quick follow-up on equipment or facility repairs which ensured smooth running of the branches
  • Mitigate risks and build efficiencies by conducting frequent process reviews. 
  • Proposed corrective actions that meet challenges and leverage growth opportunities. 
  • Effectively managed vendor risk and updated management monthly on the status of the vendor performance. 

Administrative 

  • Ensure consolidation of all Branch reports required in relation to stakeholder requirements.
  • Ensure productivity reports in Branches are consolidated and ready for use when needed. 
  • Support the Branches organize and plan events (Team building, regional meetings etc)

People Management   

  • Manage and ensure implementation of training plan for Branches.
  • Train Branch staff on products, policies and procedures
  • Develop and implement a Leave tracker for all Branch staff.
  • Identifying staffing needs and coordinating with your immediate supervisor and Human Resources department.
  • Training to build competency, designing courses and conducting training where required.  
  • Support embed the succession bench strength on every branch. 

Skills and qualification

  Bachelor’s Degree in Business, Marketing or business-related disciplines from a recognized university.  

  • 5 years’ overall experience in banking, of which 2 years must be in a supervisory role.
  • Good understanding of Ecobank products and services.
  • Good understanding of the risk land scape.
  • Excellent communications skills.
  • Excellent customer service skills.
  • Excellent interpersonal skills.
  • Good knowledge of MS office suite
  • Multiple branch management experience required 
  • High energy, results-oriented, and work well in a team environment 
  • Strong analytical, problem-solving, decision-making and financial management skills.
  • Excellent interpersonal and networking skills, internally and externally.
  • Cultural awareness
  • Work with minimum supervision
  • Demonstrate a good level of maturity 
 
 
 
bachelor degree
60
JOB-68ca667d0759e

Vacancy title:
Branch Cluster Operations Risk Manager

[Type: FULL_TIME, Industry: Finance, Category: Business Operations]

Jobs at:
Ecobank Uganda

Deadline of this Job:
Wednesday, September 24 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Wednesday, September 17 2025, Base Salary: Not Disclosed

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JOB DETAILS:

  Key Result Areas:

Compliance and Regulatory Functions

  • Ensure 100% compliance with Branch Operations, policies and procedures of the Bank.
  • Ensure closure of Audit and Compliance findings in the Branch through collaborative partnerships with key stakeholders 
  • Develop and implement action plans for maintaining acceptable RAC score in all Branches. 
  • Participate and suggest process review to enhance exceptional operations in the Branches.
  • Liaise with Risk, Audit and Compliance departments to identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution within Branches.
  • Ensure that Branches have well established and effective compliance and ethics programs, to prevent and detect violations of regulatory and internal policies and procedures.
  • Champion and monitor effective cascading/staff training of all relevant regulatory requirements and internal policies and procedures within the Branches in accordance with the bank’s compliance strategy.

   Risk Management:

  • Track and improve compliance with regulatory requirements by implementing new policies and procedures, resulting in a 100% pass rate on all audits.
  • Enforced regular maintenance and spot checks as well as quick follow-up on equipment or facility repairs which ensured smooth running of the branches
  • Mitigate risks and build efficiencies by conducting frequent process reviews. 
  • Proposed corrective actions that meet challenges and leverage growth opportunities. 
  • Effectively managed vendor risk and updated management monthly on the status of the vendor performance. 

Administrative 

  • Ensure consolidation of all Branch reports required in relation to stakeholder requirements.
  • Ensure productivity reports in Branches are consolidated and ready for use when needed. 
  • Support the Branches organize and plan events (Team building, regional meetings etc)

People Management   

  • Manage and ensure implementation of training plan for Branches.
  • Train Branch staff on products, policies and procedures
  • Develop and implement a Leave tracker for all Branch staff.
  • Identifying staffing needs and coordinating with your immediate supervisor and Human Resources department.
  • Training to build competency, designing courses and conducting training where required.  
  • Support embed the succession bench strength on every branch. 

Skills and qualification

  Bachelor’s Degree in Business, Marketing or business-related disciplines from a recognized university.  

  • 5 years’ overall experience in banking, of which 2 years must be in a supervisory role.
  • Good understanding of Ecobank products and services.
  • Good understanding of the risk land scape.
  • Excellent communications skills.
  • Excellent customer service skills.
  • Excellent interpersonal skills.
  • Good knowledge of MS office suite
  • Multiple branch management experience required 
  • High energy, results-oriented, and work well in a team environment 
  • Strong analytical, problem-solving, decision-making and financial management skills.
  • Excellent interpersonal and networking skills, internally and externally.
  • Cultural awareness
  • Work with minimum supervision
  • Demonstrate a good level of maturity 

 

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

Interested in applying for this job? Click here to submit your application now

 

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