Branch Manager - Fortportal job at KCB Bank


Branch Manager - Fortportal
2025-11-05T06:51:41+00:00
KCB Bank
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_1109/logo/kcb.png
FULL_TIME
 
Uganda
Kampala
00256
Uganda
Banking
Management, Business Operations
UGX
 
MONTH
2025-11-19T17:00:00+00:00
 
Uganda
8

KEY RESPONSIBILITIES: 

  • Grow, retain Branch Business and ensure all revenue is collected in order to increase profitability.
  • Implement laid down policies and procedures.
  • Manage and operate costs within the branch budget.
  • Motivate, coach and develop a high performing team, develop staff skills – identify staff training needs.
  • Implement service standards, monitor service delivery and control of general branch operations.
  • Ensure compliance with both credit and operational risk framework and ensure high performing assets and liability portfolios to mitigate NPAs.
  • Ensure monitoring and reconciliation of Suspense accounts such as general ledger. 
  • Ensure accurate and timely appraisal of customer applications.
  • Manage branch leave program, staff performance and timely submission of B.S.C. 
  • Interacting with customers regarding appropriate Bank products, pricing include developing and managing customer relationships through activities such as business forums and periodic client visits.
  • Ensure safety and maintenance of branch assets, provide effective oversight and general administration to all branch staff.
  • Carry out snap checks as per operations manual.
  • Any other duties as assigned from time to time.

KNOWLEDGE AND EXPERTISE

  • A bachelor’s degree with a bias in a Business-related field. 
  • Sales leadership training.
  • 6 years of professional experience in banking with at least 2 years in Business banking, 2 years in relationship management,1 year in Operations and 1 year in customer service.
  • Excellent interpersonal communication and negotiation skills.
  • Ability to plan and execute sales plans in a competitive environment.
  • Exposure to customer service and the ability to handle conflicts and client complaints.
  • Excellent stakeholder management skills.
  • Computer knowledge, especially working with spread sheets, power point and word processor.
  • Be a team player with ability to lead and work under minimum supervision.

People management skills with the ability to influence others to deliver. 

 
 
 
bachelor degree
72
JOB-690af3fde68a7

Vacancy title:
Branch Manager - Fortportal

[Type: FULL_TIME, Industry: Banking, Category: Management, Business Operations]

Jobs at:
KCB Bank

Deadline of this Job:
Wednesday, November 19 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Wednesday, November 5 2025, Base Salary: Not Disclosed

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JOB DETAILS:

KEY RESPONSIBILITIES: 

  • Grow, retain Branch Business and ensure all revenue is collected in order to increase profitability.
  • Implement laid down policies and procedures.
  • Manage and operate costs within the branch budget.
  • Motivate, coach and develop a high performing team, develop staff skills – identify staff training needs.
  • Implement service standards, monitor service delivery and control of general branch operations.
  • Ensure compliance with both credit and operational risk framework and ensure high performing assets and liability portfolios to mitigate NPAs.
  • Ensure monitoring and reconciliation of Suspense accounts such as general ledger. 
  • Ensure accurate and timely appraisal of customer applications.
  • Manage branch leave program, staff performance and timely submission of B.S.C. 
  • Interacting with customers regarding appropriate Bank products, pricing include developing and managing customer relationships through activities such as business forums and periodic client visits.
  • Ensure safety and maintenance of branch assets, provide effective oversight and general administration to all branch staff.
  • Carry out snap checks as per operations manual.
  • Any other duties as assigned from time to time.

KNOWLEDGE AND EXPERTISE

  • A bachelor’s degree with a bias in a Business-related field. 
  • Sales leadership training.
  • 6 years of professional experience in banking with at least 2 years in Business banking, 2 years in relationship management,1 year in Operations and 1 year in customer service.
  • Excellent interpersonal communication and negotiation skills.
  • Ability to plan and execute sales plans in a competitive environment.
  • Exposure to customer service and the ability to handle conflicts and client complaints.
  • Excellent stakeholder management skills.
  • Computer knowledge, especially working with spread sheets, power point and word processor.
  • Be a team player with ability to lead and work under minimum supervision.

People management skills with the ability to influence others to deliver. 

 

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure

CLICK HERE TO APPLY

Apply as instructed above

 

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