Business Development and Sales Executive job at Donswift Company Ltd

Vacancy title:
Business Development and Sales Executive

[Type: FULL_TIME, Industry: Human Services, Category: Sales & Retail]

Jobs at:
Donswift Company Ltd

Deadline of this Job:
Tuesday, September 16 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Thursday, September 4 2025, Base Salary: Not Disclosed

JOB DETAILS:

Key Responsibilities

1. Sales & Customer Service

Welcome and assist walk-in customers, providing product advice and styling guidance on eyewear.
Handle online inquiries, ensuring all messages are replied to within 30 minutes during business hours.
Educate customers on lens options, frame durability, and eyewear care to improve customer confidence.
Promote and upsell eyewear accessories (chains, cases, cleaners) alongside main purchases.
Process sales via cash, mobile money, or card and issue receipts.
Follow up with customers post-purchase to encourage repeat business.

2. Business Development & Marketing

Identify and build partnerships with local opticians, influencers, and fashion stylists to boost referrals.
Plan and execute online promotions, stories, and reels to highlight new arrivals and special offers.
Develop collaborations with lifestyle events (e.g., fashion shows, pop-ups) to showcase eyewear.
Research competitor activity and trends in the Ugandan eyewear market to advise management on opportunities.
Expand customer database through lead collection (in-store + online) and nurture them through regular updates.

3. Store & Brand Presentation

Ensure the shop is clean, well-lit, and visually appealing at all times.
Arrange eyewear displays according to weekly merchandising guidelines.
Monitor inventory of frames and accessories, reporting low-stock items for timely restocking.
Create attractive visual merchandising for new arrivals and promotions to catch customer attention.

4. Relationship Management

Manage relationships with suppliers to ensure timely delivery of stock and accessories.
Maintain excellent customer relations, handling inquiries and complaints professionally, and escalating to management where necessary.
Build loyalty programs or small incentives (discounts for referrals, frequent buyers) to retain clients.

5. Reporting & Accountability

Maintain daily sales logbook and submit weekly reports to management on sales performance and customer feedback.
Track sales conversion rates (in-store walk-ins vs. purchases, online inquiries vs. conversions).
Provide insights on best-selling products and customer preferences to guide purchasing decisions.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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