Customer Care Volunteer job at Kagando Rural Development Centre (KARUDEC)


Customer Care Volunteer
2026-07-10T21:14:18+00:00
Kagando Rural Development Centre (KARUDEC)
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_12806/logo/KARUDE.jpg
VOLUNTEER
Kasese District, Uganda
Kasese
00256
Uganda
Nonprofit, and NGO
Customer Service, Social Services & Nonprofit, Admin & Office, Communications & Writing
UGX
MONTH
2026-07-23T17:00:00+00:00
8

Job Purpose

To support the organization in providing excellent customer service by assisting clients, visitors, and community members while ensuring a welcoming and professional environment.

Key Duties and Responsibilities

  • Welcome and guide visitors, clients, and patients.
  • Provide accurate information about available services and programs.
  • Respond to customer inquiries and provide appropriate assistance.
  • Receive and direct feedback, complaints, and suggestions.
  • Support front office and reception activities.
  • Maintain professional and respectful communication with clients.
  • Assist in organizing customer service activities and events.
  • Support data collection and reporting activities when required.
  • Promote a positive image of KARUDEC.

Qualifications and Experience

  • Certificate or Diploma in Customer Care, Public Relations, Hospitality, Business Administration, or a related field is an added advantage.
  • Previous experience in customer service is an added advantage.
  • Applicants should demonstrate willingness to serve and interact with people.

Skills and Competencies

  • Excellent communication skills.
  • Friendly and approachable personality.
  • Good listening skills.
  • Teamwork and cooperation.
  • Professional conduct and integrity.
  • Ability to work with diverse groups of people.
  • Welcome and guide visitors, clients, and patients.
  • Provide accurate information about available services and programs.
  • Respond to customer inquiries and provide appropriate assistance.
  • Receive and direct feedback, complaints, and suggestions.
  • Support front office and reception activities.
  • Maintain professional and respectful communication with clients.
  • Assist in organizing customer service activities and events.
  • Support data collection and reporting activities when required.
  • Promote a positive image of KARUDEC.
  • Excellent communication skills.
  • Friendly and approachable personality.
  • Good listening skills.
  • Teamwork and cooperation.
  • Professional conduct and integrity.
  • Ability to work with diverse groups of people.
  • Certificate or Diploma in Customer Care, Public Relations, Hospitality, Business Administration, or a related field is an added advantage.
  • Previous experience in customer service is an added advantage.
  • Applicants should demonstrate willingness to serve and interact with people.
associate degree
12
JOB-6a5160aa2f326

Vacancy title:
Customer Care Volunteer

[Type: VOLUNTEER, Industry: Nonprofit, and NGO, Category: Customer Service, Social Services & Nonprofit, Admin & Office, Communications & Writing]

Jobs at:
Kagando Rural Development Centre (KARUDEC)

Deadline of this Job:
Thursday, July 23 2026

Duty Station:
Kasese District, Uganda | Kasese

Summary
Date Posted: Friday, July 10 2026, Base Salary: Not Disclosed

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Learn more about Kagando Rural Development Centre (KARUDEC)
Kagando Rural Development Centre (KARUDEC) jobs in Uganda

JOB DETAILS:

Job Purpose

To support the organization in providing excellent customer service by assisting clients, visitors, and community members while ensuring a welcoming and professional environment.

Key Duties and Responsibilities

  • Welcome and guide visitors, clients, and patients.
  • Provide accurate information about available services and programs.
  • Respond to customer inquiries and provide appropriate assistance.
  • Receive and direct feedback, complaints, and suggestions.
  • Support front office and reception activities.
  • Maintain professional and respectful communication with clients.
  • Assist in organizing customer service activities and events.
  • Support data collection and reporting activities when required.
  • Promote a positive image of KARUDEC.

Qualifications and Experience

  • Certificate or Diploma in Customer Care, Public Relations, Hospitality, Business Administration, or a related field is an added advantage.
  • Previous experience in customer service is an added advantage.
  • Applicants should demonstrate willingness to serve and interact with people.

Skills and Competencies

  • Excellent communication skills.
  • Friendly and approachable personality.
  • Good listening skills.
  • Teamwork and cooperation.
  • Professional conduct and integrity.
  • Ability to work with diverse groups of people.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested and qualified candidates should submit:

  • Application letter.
  • Updated CV with two referees and reliable telephone contacts.
  • Copies of academic documents.
  • Baptism and confirmation certificates.
  • Recommendation letter from church leader.
  • Marriage certificate (where applicable).

Address applications to:
The Human Resource Manager
KARUDEC
Private Bag, Kasese, Uganda

Telephone: +256620091569

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