Data, Analytics & Systems Lead job at One Acre Fund

About the Role

As the Data, Analytics & Systems Lead, you will oversee strategic Data and Systems projects. You will make data-driven recommendations and oversee systems initiatives that increase program impact and improve our daily operations in terms of farmer adoption, repayment, market access and input logistics. You will perform high-level statistical and business analyses, and provide solutions and recommendations to improve our program's operational performance. You will manage and develop data collection protocols, business performance indicators, and leverage industry trends, market intelligence, and customer information to develop analytical tools, reports and models to inform and support decision-making. Success will be determined by the development and implementation of comprehensive analytical solutions to provide critical insights for decision-making, program-wide operational improvements and future business initiatives. You will manage a small team of Regional Data Analysts. You will also oversee a small Business Operations & Logistics team. You will regularly collaborate with different teams and departments, and will report to the C-suite. This will be a hybrid role; working flexibly as needed between the field, our regional offices, and remotely.

Responsibilities

Program Data Management, Analytics & Business Intelligence

• You'll develop and implement a data strategy that supports decision-making across different organizational departments.
• You'll design and standardize data collection tools and processes, and manage field implementation of the same across teams and regions.
• You'll develop and maintain single-source-of-truth program performance dashboards across teams and regions.
• In collaboration with country leadership, you will monitor and effectively communicate cross-program performance and provide insights as well as corrective actions and recommendations to ensure organizational objectives are met.
• You'll manage and analyze program performance data from multiple applications or sources, including field research; using this to prepare materials to support management meetings and decisions, such as summary performance highlights and deep-dive longitudinal trends to identify opportunities for execution improvement.
• You'll develop performance management tools that look at teams' efficiency and effectiveness.
• You will work with our Monitoring, Evaluation & Learning (MEL) team to integrate our in-season farmer data with our end-of-season MEL data across all regions to build a year-round narrative and understanding of our farmers and customers with respect to MEL's annual program impact evaluations and assessments.
• You'll collaborate with program stakeholders and internal and external data teams to ensure and improve data availability, integrity, accuracy, and reliability.
• You will work closely with the Global Data Team to develop and validate predictive models, forecasts or other program performance tools.

Innovations, R&D & Trial Management:

• You'll manage Innovations data collection and analysis across ideation, R&D, field and farmer trials, and product scale and rollout; organizing, collaborating, and coordinating closely with various program teams and stakeholders on trial delivery and implementation.

Team Management & Data Skills Development:

• You will manage and mentor a team of Regional Data Analysts and lead the recruitment of new analysts.
• You will oversee the work of a small Business Operations & Logistics team and line manage its Team Lead. You will work with the Team Lead on ensuring technical platforms and processes support effective inventory management, efficient field team operations, and a positive client experience.
• You will train and improve data management and analytical capabilities across regional teams and functions, developing survey design skills, data collection tool fluency, and data handling and analysis skills for the stakeholders across our teams that interface with data on a regular basis.
• Run the annual goal setting and planning process for Data & Systems in line with the Uganda program vision and targets. Measure and report on progress against SMART OKRs.

Field Presence & Support:

• You'll conduct regular field visits to regional operations to build field fluency, and to understand the operational and implementation context around incoming data, longitudinal trends, and emerging challenges.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor's degree in Statistics, Data Science, Analytics, Applied Mathematics, Quantitative Economics, or another relevant field.
• 5+ years of experience in a strategic data and/or analytical role.
• Strong statistics and analytical skills in R, Advanced Excel / Google Sheets (can develop and maintain complex spreadsheets), CommCare, Kobo and other data collection, analysis and data visualization tools. Experience in SQL, Dataiku, Superset, and PowerBi will be an added bonus.
• Critical and strategic thinking skills; with the ability to act fast and synthesize, translate qualitative and quantitative data into practical strategy recommendations and business needs into technical solutions.
• Strong communication, writing, and interpersonal skills will also be important for the role.
• Project management: Ability to balance multiple strategic projects and priorities at once, effectively collaborating across teams and functions to influence and quickly execute against strategy.
• Proven experience managing and upskilling a team and a willingness to teach others

• Develop and implement a data strategy that supports decision-making across different organizational departments.
• Design and standardize data collection tools and processes, and manage field implementation of the same across teams and regions.
• Develop and maintain single-source-of-truth program performance dashboards across teams and regions.
• In collaboration with country leadership, monitor and effectively communicate cross-program performance and provide insights as well as corrective actions and recommendations to ensure organizational objectives are met.
• Manage and analyze program performance data from multiple applications or sources, including field research; using this to prepare materials to support management meetings and decisions, such as summary performance highlights and deep-dive longitudinal trends to identify opportunities for execution improvement.
• Develop performance management tools that look at teams' efficiency and effectiveness.
• Work with the Monitoring, Evaluation & Learning (MEL) team to integrate in-season farmer data with end-of-season MEL data across all regions to build a year-round narrative and understanding of farmers and customers with respect to MEL's annual program impact evaluations and assessments.
• Collaborate with program stakeholders and internal and external data teams to ensure and improve data availability, integrity, accuracy, and reliability.
• Work closely with the Global Data Team to develop and validate predictive models, forecasts or other program performance tools.
• Manage Innovations data collection and analysis across ideation, R&D, field and farmer trials, and product scale and rollout; organizing, collaborating, and coordinating closely with various program teams and stakeholders on trial delivery and implementation.
• Manage and mentor a team of Regional Data Analysts and lead the recruitment of new analysts.
• Oversee the work of a small Business Operations & Logistics team and line manage its Team Lead. Work with the Team Lead on ensuring technical platforms and processes support effective inventory management, efficient field team operations, and a positive client experience.
• Train and improve data management and analytical capabilities across regional teams and functions, developing survey design skills, data collection tool fluency, and data handling and analysis skills for the stakeholders across our teams that interface with data on a regular basis.
• Run the annual goal setting and planning process for Data & Systems in line with the Uganda program vision and targets. Measure and report on progress against SMART OKRs.
• Conduct regular field visits to regional operations to build field fluency, and to understand the operational and implementation context around incoming data, longitudinal trends, and emerging challenges.

• Strong statistics and analytical skills in R
• Advanced Excel / Google Sheets (can develop and maintain complex spreadsheets)
• CommCare
• Kobo
• Other data collection, analysis and data visualization tools
• SQL (bonus)
• Dataiku (bonus)
• Superset (bonus)
• PowerBi (bonus)
• Critical and strategic thinking
• Ability to act fast and synthesize, translate qualitative and quantitative data into practical strategy recommendations and business needs into technical solutions
• Strong communication, writing, and interpersonal skills
• Project management
• Ability to balance multiple strategic projects and priorities
• Effectively collaborating across teams and functions
• Influencing and quick execution against strategy
• Proven experience managing and upskilling a team
• Willingness to teach others

• Bachelor's degree in Statistics, Data Science, Analytics, Applied Mathematics, Quantitative Economics, or another relevant field.
• 5+ years of experience in a strategic data and/or analytical role.
• Proven experience managing and upskilling a team and a willingness to teach others.