Achieve load factor and revenue KPIs through the application of class-mix management.
Analyze data to identify booking trends, product performance, network transfers, etc. to take proactive measures to enhance and protect AWA’s diverse revenue streams.
Devise control strategies to prevent revenue loss due to spoilage due to duplicate, fake and/or partly paid bookings.
Evaluate market conditions and trends to inform inventory management decisions
Monitor route performance vis-à-vis agreed targets and liaise with sales team to identify opportunities and threats proactively and take appropriate measures to ensure route revenue targets are achieved.
Liaise with other units and departments to identify and capitalize on potential revenue generation opportunities.
Provide support to interline and codeshare partners as required; conduct analysis of interline traffic being received from various partners.
Provide revenue performance reports on a weekly basis.
Ensure fare filing process for quick and accurate fare filing is adhered to by all relevant parties.
Work closely with ATPCO and SITA for opportunities to improve fare filing efficiency of Uganda Airlines.
Perform administrative processes such as updates of Passenger Air Tariff Manual and passenger tax filing and ensure they are done in a timely and accurate manner.
Administer contracts and ensure billing with fare filing related vendors are done in timely and accurate manner.
Support any review of system enhancement and process reengineering to improve fare distribution efficiency.
Be point of contact for all fare filing related issues with stations and pricing team.
Perform direct fare filing into ATPCO if necessary.
Provide advice to pricing teams in Head Office and overseas stations for filing approach that achieve the desired commercial outcome by fully exploiting capability of fare filing system.
Research and develop filing approach to achieve commercial objectives for cross selling, ancillary bundling, and personalization.
Effective dissemination of tariff updates to pricing team or relevant frontline sales and marketing staff.
Monitor SLA compliance with fare filing vendor.
Assist in managing team of support staff in fare filing activities.
Perform fare filing and coding directly into ATPCO Fare Manager or any tools that may be made available for fare and product distribution.
Support customization of corporate contracts.
Assess and improve effectiveness of fare filing by vendor. Monitor SLA of fare filing vendor.
Any other administrative duties required to support the activities of the department.
Minimum Qualification and Experience:
A bachelor degree combined with 4+ years of experience in fares management, preferably in the Airline, Travel or Hospitality industry An IATA diploma an added advantage.