Front Desk and IT Support Executive job at Fracht Uganda SMC Ltd

Overview

Fracht Uganda is a Swiss International Freight Forwarder that has been in existence since 1955; with its headquarters located in Basel, Switzerland. As a reputable Freight Forwarder, FRACHT has a worldwide network that stretches across all continents. We are in 115 countries worldwide; of which 16 of these are in Africa.

Reports to:

Finance and Administration Manager

Job summary

Coordinate office activities and operations to ensure efficiency and compliance to company policies and procedures.

Detailed tasks

• Undertake administrative tasks to ensure that the rest of the staff have adequate support to work efficiently.
• Ensuring that the Company office premises are opened in time in the morning and properly locked in the evening.
• Work hand in hand with security personnel to prevent intruders from accessing office premises.
• Receive and attend to all company visitors.
• Supervise lower level administrative staff, cleaners and security guards.
• Prepare for all company meetings and ensure that the required logistics are in place.
• Monitor the Company’s Alarm system and notify the security company in case of any suspected intruders.
• Keep stock of office supplies and place orders with the procurement team in time.
• Answer official Company calls and direct calls to relevant staff if need be.
• Dispatch and receive office items to the branch offices.
• Receive all incoming letters and other packages and deliver them to the addressed.
• Monitor company generator and electricity and ensure their timely service and repairs.
• Participate in preparation of all office events.
• Manage the Company stores and archive rooms.
• Manage the Companies post office box.

IT ROLES

• Assisting with hardware and software installation
• Troubleshooting and resolving IT issues
• Performing regular updates and maintenance tasks on company systems
• Providing technical support to employees
• Documenting processes, including troubleshooting steps taken
• Setting up and configuring new systems and applications
• Resolving all issues staff have with their IT systems and software
• Any other duties that may be assigned by supervisor from time to time.

• Undertake administrative tasks to ensure that the rest of the staff have adequate support to work efficiently.
• Ensuring that the Company office premises are opened in time in the morning and properly locked in the evening.
• Work hand in hand with security personnel to prevent intruders from accessing office premises.
• Receive and attend to all company visitors.
• Supervise lower level administrative staff, cleaners and security guards.
• Prepare for all company meetings and ensure that the required logistics are in place.
• Monitor the Company’s Alarm system and notify the security company in case of any suspected intruders.
• Keep stock of office supplies and place orders with the procurement team in time.
• Answer official Company calls and direct calls to relevant staff if need be.
• Dispatch and receive office items to the branch offices.
• Receive all incoming letters and other packages and deliver them to the addressed.
• Monitor company generator and electricity and ensure their timely service and repairs.
• Participate in preparation of all office events.
• Manage the Company stores and archive rooms.
• Manage the Companies post office box.
• Assisting with hardware and software installation
• Troubleshooting and resolving IT issues
• Performing regular updates and maintenance tasks on company systems
• Providing technical support to employees
• Documenting processes, including troubleshooting steps taken
• Setting up and configuring new systems and applications
• Resolving all issues staff have with their IT systems and software
• Any other duties that may be assigned by supervisor from time to time.

• Hardware and software installation
• Troubleshooting and resolving IT issues
• System updates and maintenance
• Technical support
• Process documentation
• System and application configuration
• IT systems and software support

• None specified