Front Office Manager job at Pearl of Africa Hotel
Vacancy title:
Front Office Manager
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management,Customer Service,Restaurant & Hospitality,Business Operations,Entertainment & Travel]
Jobs at:
Pearl of Africa Hotel
Deadline of this Job:
Wednesday, February 4 2026
Duty Station:
kampala | Kampala
Summary
Date Posted: Monday, January 5 2026, Base Salary: Not Disclosed
Similar Jobs in Uganda
Learn more about Pearl of Africa Hotel
Pearl of Africa Hotel jobs in Uganda
JOB DETAILS:
Role Overview
The Front Office Manager ensures seamless guest arrival and departure experiences while leading front desk and guest relations teams.
Key Responsibilities
- Oversee front desk, concierge, reservations, and guest relations
- Maintain 5-star service standards at all guest touchpoints
- Train, supervise, and evaluate front office staff
- Handle guest feedback, complaints, and VIP arrangements
Qualifications & Experience
- Bachelor's degree in Hospitality Management
- Minimum 5 years' experience in front office operations, including supervisory roles
Core Competencies
- Guest service excellence
- Team leadership
- Problem resolution
- Communication skills
Important Notes
Only shortlisted candidates will be contacted
Pearl of Africa Hotel is an equal opportunity employer and does not charge any recruitment fees
All information provided will be treated with strict confidentiality
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested and suitably qualified candidates are invited to submit their applications electronically.
Applicants Must Submit the Following:
- A detailed and updated Curriculum Vitae (CV) outlining relevant professional experience and achievements
- A formal application letter clearly stating the position applied for and summarizing suitability for the role
- Certified copies of academic and professional qualifications
- At least two (2) professional referees, including current or most recent employer, with valid contact details
- A copy of a valid National ID or Passport (for identification purposes)
Submission
All applications should be sent
Subject Line Format:
Position Applied For – Full Name
(Example: Events & Public Relations Manager – Okurut Samuel)
Application Deadline
All applications must be submitted no later than Tuesday, 4th February 2026. Applications received after this date will not be considered.
All Jobs | QUICK ALERT SUBSCRIPTION