Head of Business Management job at M-KOPA
Vacancy title:
Head of Business Management
[Type: FULL_TIME, Industry: Professional Services, Category: Management]
Jobs at:
M-KOPA
Deadline of this Job:
Monday, October 6 2025
Duty Station:
Uganda | Kampala | Uganda
Summary
Date Posted: Wednesday, September 24 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The Head of Business Management serves as a senior strategic partner to the General Manager and departmental leaders, driving business transformation across all key functions. This senior leadership role combines strategic oversight with hands-on operational expertise, leading high-impact transformation initiatives while erving as an incubator for new business lines and verticals.
What You'll do
Strategic Business Support
Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects
Manage local business relationships (like MNOs, OEMs, Retention DFS) that are revenue drivers; Review partnership performance; And address operational partnership issues.
Monitor marketing performance and ensure alignment with acquisition and retention objectives; Review marketing activities and ensure brand consistency across channels
Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks
Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights
Provide interim senior leadership during transitions, organizational changes, or strategic pivots
Cross-Functional Operational Excellence & Performance Optimization
Partner with department heads to design and implement comprehensive solutions for operational challenges and performance optimization
Lead analytics and pricing optimization strategies to drive revenue management and business intelligence capabilities
Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Center of Excellence
Optimize cross-functional processes and eliminate operational silos to enhance overall business performance
Project Leadership & Innovation Incubation
Manage critical strategic projects including new product/financial services launches and market expansion initiatives
Lead incubation and development of new business lines and revenue verticals for the local operations
Own complex transformation projects and business innovation initiatives requiring senior-level stakeholder management
Drive innovation strategy, new revenue stream development, and change management at the senior leadership level
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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