Import/Export Operations Trainee job at DHL

Background information about the job or company (e.g., role context, company overview)

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning.- DHL Global Forwarding has an opening for a Import/Export Operations Trainee in Uganda, Kampala. Provide day-to-day administrative support with readily available advice import/ export processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Join us in connecting people and improving lives!

Responsibilities or duties

In this Import/Export Operations Trainee position

• Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
• Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
• Screen paperwork, update documentation and support in documentation archiving processes
• Execute filing of import/ export entries
• Maintain customer part lists
• Support/ maintain operational systems as per instructions
• Execute back-office duties such as scanning, filing, reporting, etc.
• Collect data to draft reports and updates for performance monitoring to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance

Stakeholders

• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Management Responsibility

Individual contributor without direct responsibility for leading others

Qualifications or requirements (e.g., education, skills)

Education Level

Vocational/Specialized/Technical/Certification

Experience needed

Less than 2 years

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

• We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
• Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
• We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

• Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
• Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
• Screen paperwork, update documentation and support in documentation archiving processes
• Execute filing of import/ export entries
• Maintain customer part lists
• Support/ maintain operational systems as per instructions
• Execute back-office duties such as scanning, filing, reporting, etc.
• Collect data to draft reports and updates for performance monitoring to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance
• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

• Vocational/Specialized/Technical/Certification