Learning Experience Design Specialist job at Educate

Summary
Date Posted: Tuesday, March 11 2025, Base Salary: Not Disclosed

JOB DETAILS:
Position Overview
Do you have a passion for improving youths’ livelihoods? Are you excited by the power of human-centered design to transform lives? Educate!, a fast-growing and award-winning social enterprise, is seeking a Learning Experience Design Specialist to join our dynamic Out-of-School Youth (OoSY) product team in Uganda. The OoSY Solution Line champions Educate!'s mission to create alternative education pathways for out-of-school youth, particularly young women in rural areas. We empower them with the skills and knowledge needed for quality self-employment in the informal economy. In this role, you will play a critical role in ensuring the learning experience offered in our OoSY products (Educate! Business Academy, Skill Up & Original SEED) is truly transformative and can effectively scale to impact thousands of youth each year.

Are you our ideal candidate?
• You believe in the power of design to solve big, hairy social and economic problems.
• You have experience designing transformative, unique learning experiences that youth or adults love.
• You are comfortable conducting design research to get a better understanding of end-user needs.
• You have an eye for detail and a high quality standard when it comes to the development of teaching and learning materials.
• You know what it takes to enable learning and behavioral change for out of school youth.
• You are a strong communicator and adept at presenting complex information to diverse audiences.

What You Will Do:
Identify and research problems affecting the LX of OoSY - 20 %
• Review performance metrics and evaluation data to spot blockers to impact
• Offer technical advice on product and LX strategy development
• Design and conduct user-research to get a deeper understanding of the pains, jobs to be done, skills requirements
• Shadow and observe implementation of the LX to generate new insights

Ideate and test LX solutions to improve OoSY product - 20%
• Conduct benchmarking research using secondary resources to identify best practices
• Design and support the implementation of rapid experiments
• Support development of user journey maps for the OoSY products
• Create LX strategy based on product strategy and insights from different data points

Develop curricula, training and assessment materials that support high quality delivery of the LX - 40%
• Create work plans to effectively execute all tasks
• Design high quality skills sessions and teaching and learning support materials that are appropriate for the OoSY target group and scale
• Conceptualize real world practical application activities for OoSY
• Develop mechanisms for youth to receive individualized feedback and support
• Incorporate feedback from peers, frontline teams, end-users and supervisors to continuously improve LX materials.
• Develop motivation/incentive strategies to drive learning and adaptation of new behaviors.

Prepare and develop training materials for trainers of trainers to ensure program implementation teams can effectively implement the LX - 20%
• Design and deliver high quality training of trainers of trainers to ensure the designers’ intent is clearly articulated for the implementing team.
• Collaborate with the program implementation team consistently to identify opportunities to ease LX delivery for frontline teams.

Who You Are:
• You have a Bachelor’s degree in Education, Entrepreneurship, Business Administration, Social Science, Adult Education, or a related field. With at least five years of professional experience in learning experience design, instructional design, human-centered design, or training design, you’ve likely worked in design-centric organizations, including social enterprises or start-ups. You also have experience conducting qualitative and quantitative research within human-centered design processes, and you possess excellent written and verbal communication skills, as well as a high level of computer literacy in tools like Google Docs and spreadsheets.
• You fit our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Interested and qualified? Click here to apply

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