Manager, Branch job at Standard Bank


Manager, Branch
2025-08-23T13:37:36+00:00
Standard Bank
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_3909/logo/Standard%20Bank%20Group.png
FULL_TIME
 
Uganda
Masaka
00256
Uganda
Banking
Management
UGX
 
MONTH
2025-09-01T17:00:00+00:00
 
Uganda
8

Develop and execute on a business plan for the branch in line with the local market opportunity targeted toward mining identified ecosystems.Deliver a consistent high-quality service to all customers by effectively managing all available resources (employees, systems and processes).Accountable for the day-to-day management of all the branch operations

  • Drive a customer centric culture focused on providing a high-quality customer experience. Resolve customer queries and complaints within established timelines. Create a warm and welcoming environment in which customers feel valued and appreciated while visiting the Branch. Treat all customers fairly and in accordance with the financial consumer protection guidelines
  • Build a strong network of relationships with key individuals in the Branch’s area of operation. Lead multi-functional customer visits in line with the Branch Local Market Initiative plans.
  • Gain an understanding of the various business segments in the branch’s local market
  • Prepare the branch’s business development plan in alignment with the identified opportunity in the local market and existing or new ecosystems
  • Deliver financial targets and agree related sales activities in line with the Branch Local Markets Initiatives plan. Drive a sales culture that is informed by the prevailing customer needs and coach the team on workable solutions to respond to those needs.
  • Proactively monitor that internal controls are effectively executed and maintained at acceptable levels in the branch to manage operational and compliance risks

Qualifications

  • Bachelor’s degree Business Administration, Commerce, Economics or business-related courses.
  • Other certifications or professional memberships: ACCA
  • A seasoned banker with at least three years or more branch banking experience (including income statement management and all aspects related to sales and service).
  • Three years of experience in a management position leading a diverse team

Additional Information

Technical Competencies:

  • Banking Process & Procedures
  • Client Acceptance & Review
  • Client Knowledge
  • Processing
  • Product Knowledge (Consumer Banking)

Behavioural Competencies:

  • Adopting Practical Approaches
  • Convincing People
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Producing Output
  • Understanding People
 
 
 
bachelor degree
36
JOB-68a9c420ea326

Vacancy title:
Manager, Branch

[Type: FULL_TIME, Industry: Banking, Category: Management]

Jobs at:
Standard Bank

Deadline of this Job:
Monday, September 1 2025

Duty Station:
Uganda | Masaka | Uganda

Summary
Date Posted: Saturday, August 23 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Develop and execute on a business plan for the branch in line with the local market opportunity targeted toward mining identified ecosystems.Deliver a consistent high-quality service to all customers by effectively managing all available resources (employees, systems and processes).Accountable for the day-to-day management of all the branch operations

  • Drive a customer centric culture focused on providing a high-quality customer experience. Resolve customer queries and complaints within established timelines. Create a warm and welcoming environment in which customers feel valued and appreciated while visiting the Branch. Treat all customers fairly and in accordance with the financial consumer protection guidelines
  • Build a strong network of relationships with key individuals in the Branch’s area of operation. Lead multi-functional customer visits in line with the Branch Local Market Initiative plans.
  • Gain an understanding of the various business segments in the branch’s local market
  • Prepare the branch’s business development plan in alignment with the identified opportunity in the local market and existing or new ecosystems
  • Deliver financial targets and agree related sales activities in line with the Branch Local Markets Initiatives plan. Drive a sales culture that is informed by the prevailing customer needs and coach the team on workable solutions to respond to those needs.
  • Proactively monitor that internal controls are effectively executed and maintained at acceptable levels in the branch to manage operational and compliance risks

Qualifications

  • Bachelor’s degree Business Administration, Commerce, Economics or business-related courses.
  • Other certifications or professional memberships: ACCA
  • A seasoned banker with at least three years or more branch banking experience (including income statement management and all aspects related to sales and service).
  • Three years of experience in a management position leading a diverse team

Additional Information

Technical Competencies:

  • Banking Process & Procedures
  • Client Acceptance & Review
  • Client Knowledge
  • Processing
  • Product Knowledge (Consumer Banking)

Behavioural Competencies:

  • Adopting Practical Approaches
  • Convincing People
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Producing Output
  • Understanding People

 

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Interested in applying for this job? Click here to submit your application now

 

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