Numida is looking for a dynamic, empathetic, and customer-obsessed professional to join our Growth team and help MSMEs across East Africa feel the love in every interaction.
In this role, you will: Build and grow communities of MSME customers Champion the customer voice across the business Create engaging content and localized experiences Use data and insights to improve retention and satisfaction Collaborate across teams to deliver impact
If you have 3–5 years’ experience in community management, customer success, or marketing (preferably in fintech or MSME-focused sectors) and can blend creativity with data-driven decision making — we’d love to meet you
Build and grow communities of MSME customers Champion the customer voice across the business Create engaging content and localized experiences Use data and insights to improve retention and satisfaction Collaborate across teams to deliver impact
If you have 3–5 years’ experience in community management, customer success, or marketing (preferably in fintech or MSME-focused sectors) and can blend creativity with data-driven decision making — we’d love to meet you
