Service Coordinator job at RCS Consult

Summary
Date Posted: Friday, May 12, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
On behalf of our client, we seek to recruit a highly competent, motivated and professional individual to fill the position of Service Coordinator.

Key Duties and Responsibilities:
• Ensure that reorder levels for parts, equipment and reagents are maintained
• Ensure that parts and equipment are not lost. Oversees their storage and release
• Ensure that customer needs are attended to in time - monitors turnaround time.
• Responsible for attending to customer complaints - ensure that customers are happy with the quality of service
• Responsible for allocating customers with needs to different Engineers or service specialists
• Respond to all inquiries on call and mail Record all inquiries, and tasks for future reference
• Ensure that health and safety policies are adhered to by all staff Monitor the preventive maintenance program for all customers
• Coordinate the needs of the field team at the office and ensure that these are met on time.

Skills and Qualifications:
• Proven work experience as a Service Coordinator or similar role
• Strong work ethic and service skills
• Excellent communication and interpersonal skills
• Stay up to date with services, policies and regulations
• Strong record-keeping and analytical skills
• Excellent organizational skills and attention to detail
• Bachelor's degree in Biomedical / Electronic Engineering.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Interested candidates should send applications to: recruitment@rcsconsult.net  before 31st May 2023 Indicate the Job title in the subject line. Please note that only shortlisted candidates will be contacted.


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