Technician job at Securex


Technician
2025-07-30T10:33:04+00:00
Securex
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_2471/logo/Securex.png
FULL_TIME
 
Uganda
Kampala
00256
Uganda
Professional Services
Science & Engineering
UGX
 
MONTH
2025-07-31T17:00:00+00:00
 
Uganda
8

To ensure all quality standards are met and to guarantee timely and high-quality installation of electronic security systems and solutions, ensuring client satisfaction with service delivery.

Duties and Responsibilities

Operations-External

  • Ensure all the alarm systems and other installations are done according to the required quality standards. 
  • Report any additional requirements not quoted for to the client and the supervisor in writing through the job card and inform them verbally as well.
  • Ensure security of client’s property and maintain tidiness of the premises while attending to assignments.
  • Responsible for completing installations within the quoted time frame (any variations must be reported to the supervisor in good time) 
  • Maintain a high quality, professional and service-oriented company image with customers.
  • Responsible for problem escalation and communication with the supervisor, as required. 
  • Respond to and resolve system and application problems during periods of high volume.
  • To implement installation, maintenance and service procedures. 
  • In liaison with the Technical Manager, ensure that alarm transmission equipment, control room alarm receivers, VHF radios and related alarm equipment are up to date and in good working condition.
  • Visit clients regularly as part of the maintenance and service program. 
  • Attending to clients’ complaints and provide advice on proper system handling. 
  • Perform other duties as may be assigned from time to time. 

Dimensions/KPIs 

  • Zero complaints from new installations regarding system faults or failures.
  • Achieve man-hour productivity of an average of 6 hours per working day. 
  • Ensure all jobs are completed as per the quality standards and are done within the quoted number of days. 
  • 100% adherence to timekeeping and zero absenteeism.

Minimum Requirements and Competencies

  • A diploma or its equivalent in Electrical Engineering, Computer science, Computer Engineering or Information Technology with a willingness to pursue a degree.
  • A minimum of three years’ experience in intruder alarm systems, fire systems and access control.
  • Working knowledge of multiple security functions and security-driven technology solutions will be an added advantage. 
  • Strong attention to detail in conducting inspections and maintenance, with problem-solving ability using creativity and logic.
  • Good time management and knowledge of safety standards.
 
 
 
bachelor degree
36
JOB-6889f4e091698

Vacancy title:
Technician

[Type: FULL_TIME, Industry: Professional Services, Category: Science & Engineering]

Jobs at:
Securex

Deadline of this Job:
Thursday, July 31 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Wednesday, July 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

To ensure all quality standards are met and to guarantee timely and high-quality installation of electronic security systems and solutions, ensuring client satisfaction with service delivery.

Duties and Responsibilities

Operations-External

  • Ensure all the alarm systems and other installations are done according to the required quality standards. 
  • Report any additional requirements not quoted for to the client and the supervisor in writing through the job card and inform them verbally as well.
  • Ensure security of client’s property and maintain tidiness of the premises while attending to assignments.
  • Responsible for completing installations within the quoted time frame (any variations must be reported to the supervisor in good time) 
  • Maintain a high quality, professional and service-oriented company image with customers.
  • Responsible for problem escalation and communication with the supervisor, as required. 
  • Respond to and resolve system and application problems during periods of high volume.
  • To implement installation, maintenance and service procedures. 
  • In liaison with the Technical Manager, ensure that alarm transmission equipment, control room alarm receivers, VHF radios and related alarm equipment are up to date and in good working condition.
  • Visit clients regularly as part of the maintenance and service program. 
  • Attending to clients’ complaints and provide advice on proper system handling. 
  • Perform other duties as may be assigned from time to time. 

Dimensions/KPIs 

  • Zero complaints from new installations regarding system faults or failures.
  • Achieve man-hour productivity of an average of 6 hours per working day. 
  • Ensure all jobs are completed as per the quality standards and are done within the quoted number of days. 
  • 100% adherence to timekeeping and zero absenteeism.

Minimum Requirements and Competencies

  • A diploma or its equivalent in Electrical Engineering, Computer science, Computer Engineering or Information Technology with a willingness to pursue a degree.
  • A minimum of three years’ experience in intruder alarm systems, fire systems and access control.
  • Working knowledge of multiple security functions and security-driven technology solutions will be an added advantage. 
  • Strong attention to detail in conducting inspections and maintenance, with problem-solving ability using creativity and logic.
  • Good time management and knowledge of safety standards.

 

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
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