customer care executives job at Uganda Baati Limited


customer care executives
2026-07-07T16:58:51+00:00
Uganda Baati Limited
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_799/logo/baati.jpg
FULL_TIME
Kampala, Uganda
Kampala
00256
Uganda
Professional Services
Customer Service
UGX
MONTH
2026-07-23T17:00:00+00:00
8

Background

Uganda Baati Limited is a leading steel manufacturer in Uganda. We are committed to providing high-quality steel products and excellent customer service.

Responsibilities

As a Customer Care Executive, you will be responsible for:

  • Handling customer inquiries and complaints via phone, email, and in person.
  • Providing information about products and services.
  • Resolving customer issues efficiently and effectively.
  • Maintaining customer records and updating databases.
  • Collaborating with other departments to ensure customer satisfaction.

Qualifications

The ideal candidate will possess:

  • A minimum of a high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency in computer applications.

Experience

Previous experience in customer service is an advantage.

Additional Details

This is a full-time position. We offer a competitive salary and benefits package.

  • Handling customer inquiries and complaints via phone, email, and in person.
  • Providing information about products and services.
  • Resolving customer issues efficiently and effectively.
  • Maintaining customer records and updating databases.
  • Collaborating with other departments to ensure customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency in computer applications.
  • A minimum of a high school diploma or equivalent.
bachelor degree
No Requirements
JOB-6a4d304b5104f

Vacancy title:
customer care executives

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]

Jobs at:
Uganda Baati Limited

Deadline of this Job:
Thursday, July 23 2026

Duty Station:
Kampala, Uganda | Kampala

Summary
Date Posted: Tuesday, July 7 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Uganda Baati Limited is a leading steel manufacturer in Uganda. We are committed to providing high-quality steel products and excellent customer service.

Responsibilities

As a Customer Care Executive, you will be responsible for:

  • Handling customer inquiries and complaints via phone, email, and in person.
  • Providing information about products and services.
  • Resolving customer issues efficiently and effectively.
  • Maintaining customer records and updating databases.
  • Collaborating with other departments to ensure customer satisfaction.

Qualifications

The ideal candidate will possess:

  • A minimum of a high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency in computer applications.

Experience

Previous experience in customer service is an advantage.

Additional Details

This is a full-time position. We offer a competitive salary and benefits package.

Work Hours: 8

Experience: No Requirements

Level of Education: bachelor degree

Job application procedure

 

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