Client Relationship Officer job at RCS Consult

Summary
Date Posted: Friday, May 12, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
On behalf of our client, we seek to recruit a highly competent, motivated and professional individual to fill the position of Client Relationship Officer. Will be responsible for resolving any issues that arise to ensure customers are satisfied with our services.

Key Duties and Responsibilities
• Develop business strategies to raise our customer pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, and customer needs.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers.
• Be a shining example of good behaviour and high performance.
• Additional store manager duties as needed.

Skills and requirements
• Experience as a retail Store officer or similar
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Degree in Business Administration or relevant field

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Interested candidates should send applications to: recruitment@rcsconsult.net  before 31st May 2023 Indicate the Job title in the subject line. Please note that only shortlisted candidates will be contacted.


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