Job Purpose:

The Account Manager is responsible for managing the entire lifecycle of partnerships with entities that have significant subscriber bases, including mass market entities, livelihoods, and Ministries, Departments, and Agencies (MDAs). This role focuses on promoting behaviourally driven and lifestyle-based recruitments and implementing automated savings solutions within these transaction-based environments.

Duties and Responsibilities include:

Partnership Management:

• Manage and oversee the complete lifecycle of assigned partnerships, ensuring successful integration and ongoing partnership health.


• Act as the primary point of contact for entities, managing all aspects of the partner relationship and ensuring clear communication and mutual understanding of objectives.

Implementation and Oversight:

• Coordinate with technical teams to implement seamless systems that facilitate automated savings and member registrations through entity transactions.


• Monitor the integration processes and ensure they comply with all contractual obligations and NSSF policies.

Performance Monitoring and Reporting:

• Regularly evaluate the performance of each entity partnership using specific KPIs to ensure they meet targeted recruitment and savings goals.


• Prepare and deliver reports to the supervisor and other senior stakeholders detailing partnership performance, challenges, and opportunities.

Stakeholder Engagement:

• Develop strong relationships with stakeholders at all levels of the partner organization.


• Organize and lead regular review meetings with partners to discuss performance, feedback, and potential improvements.

Strategic Initiatives:

• Identify and leverage opportunities within the partner's framework to enhance recruitment efforts and increase savings contributions.


• Propose and deploy new initiatives that align with the behavioural and lifestyle needs of the partner’s subscriber base.

Academic and Professional Qualifications:

• Bachelor's degree in law, business administration, or a related field


• A professional qualification in project management, Business or Finance, is an added advantage.

Work Experience:

Proven experience (3+ years) in project management, relationship management and compliance management (or a related role) in the financial or pension sector.

Strong knowledge of applicable laws, regulations, and industry standards relevant to the Fund.

Key Competences:

• Strategic Planning


• Stakeholder Engagement


• Project Management


• Negotiation Skills


• Collaboration Skills

• Manage and oversee the complete lifecycle of assigned partnerships, ensuring successful integration and ongoing partnership health.
• Act as the primary point of contact for entities, managing all aspects of the partner relationship and ensuring clear communication and mutual understanding of objectives.
• Coordinate with technical teams to implement seamless systems that facilitate automated savings and member registrations through entity transactions.
• Monitor the integration processes and ensure they comply with all contractual obligations and NSSF policies.
• Regularly evaluate the performance of each entity partnership using specific KPIs to ensure they meet targeted recruitment and savings goals.
• Prepare and deliver reports to the supervisor and other senior stakeholders detailing partnership performance, challenges, and opportunities.
• Develop strong relationships with stakeholders at all levels of the partner organization.
• Organize and lead regular review meetings with partners to discuss performance, feedback, and potential improvements.
• Identify and leverage opportunities within the partner's framework to enhance recruitment efforts and increase savings contributions.
• Propose and deploy new initiatives that align with the behavioural and lifestyle needs of the partner’s subscriber base.

• Strategic Planning
• Stakeholder Engagement
• Project Management
• Negotiation Skills
• Collaboration Skills

• Bachelor's degree in law, business administration, or a related field
• A professional qualification in project management, Business or Finance, is an added advantage.