Position : Debt Collection Agent - Ntinda

We are looking for a Debt Collection Agent.

Responsibilities :

Make outbound calls to clients with overdue accounts.

Negotiate repayment plans and follow up consistently.

Maintain professionalism and empathy while ensuring compliance.

Keep accurate records of calls, agreements, and customer commitments.

Required profile for job ad : Debt Collection Agent - Ntinda

Excellent communication and negotiation skills.

Fluency in English and at least one local language such as Luganda, Runyankole, Luo, Lugisu, Lusoga, or Rukiga.

Persistence and ability to work under targets.

Fresh graduates are encouraged to apply

• Make outbound calls to clients with overdue accounts.
• Negotiate repayment plans and follow up consistently.
• Maintain professionalism and empathy while ensuring compliance.
• Keep accurate records of calls, agreements, and customer commitments.

• Excellent communication and negotiation skills.
• Fluency in English and at least one local language such as Luganda, Runyankole, Luo, Lugisu, Lusoga, or Rukiga.
• Persistence and ability to work under targets.

• High school - Technical school - College - HND - Bachelor - Master - Doctorate