Living Goods is hiring an HR Coordinator that plays a key role in delivering high‑quality, day‑to‑day HR services across Living Goods. The role provides reliable administrative and operational support to employees and managers, ensuring accurate HR processes, strong data integrity, and a positive employee experience. This position also contributes to continuous improvement across HR systems and processes and offers broad exposure across the entire employee lifecycle.

Reports to: Head of HR Shared Services
Location: Kampala, Uganda

Key Responsibilities:
HR Service Delivery

• Serve as the first point of contact for routine HR queries in line with established policies and procedures.


• Support core HR operations including recruitment support, payroll coordination, benefits administration, leave management, OHS, wellness initiatives, onboarding and offboarding, HR administration, training coordination, and expatriate support.


• Coordinate with external HR vendors (e.g., payroll and benefits providers) to ensure smooth service delivery.


• Prepare HR documentation including contracts, letters, and other staffing‑related documents (promotions, transfers, contract renewals, exits).


• Support coordination of HR events and activities in line with the annual HR plan.

Employee Relations & Engagement

• Provide administrative support in disciplinary processes including scheduling, documentation, and record‑keeping.


• Support offboarding activities including exit interviews and related documentation.


• Assist in administering engagement and satisfaction surveys.


• Support learning and development activities coordination as needed.

Data Management & Reporting

• Maintain accurate, up‑to‑date employee records with high standards of confidentiality and data integrity.


• Support employees with basic HR system usage and escalate technical issues when necessary.


• Prepare routine HR reports and support updates to HR dashboards and metrics.

Other Responsibilities

• Assist with HR audits by preparing required documentation and tracking follow‑up actions.


• Support HR projects, initiatives, and process improvements as assigned.

Required qualifications & experience:

• Bachelor’s degree in related field or a combination of education and experience that yields the required competencies


• 1 to 2 years’ experience working in Human Resources, HR operations, or HR administration


• Experience supporting HR processes such as recruitment coordination, benefits administration, payroll support, or employee records management is desirable


• Associate or Student Member of HRMAU is an added advantage

Desirable skills:

• Accountability & Reliability: Delivers assigned tasks on time, takes ownership of work, and follows through on commitments.


• Analytical Thinking: Reviews information carefully, applies standard procedures to routine issues, and escalates complex matters appropriately.


• Organizational Awareness: Understands internal policies and processes and knows when to seek guidance or escalate issues.


• Professionalism & Conflict Awareness: Handles sensitive matters discreetly, remains calm and respectful, and seeks support when managing employee‑related concerns.


• Process Orientation & Continuous Improvement: Follows HR processes accurately, identifies efficiency opportunities, and embraces improved ways of working.


• Judgment & Decision‑Making: Makes routine decisions within guidelines and seeks input for matters outside own scope.


• Collaboration & Teamwork: Works cooperatively with colleagues, supports team objectives, and contributes positively to joint activities.


• Planning & Time Management: Prioritizes tasks effectively, manages multiple assignments with guidance, and uses available tools to deliver quality work.


• Communication Skills: Communicates clearly and professionally, shares timely and accurate information, and adapts communication to different audiences.


• Values Alignment: Demonstrates behaviours consistent with Living Goods’ core values: Families First; No Small Plans; Towards Sustainability; Inventive & Adaptive; Art of Collaboration.

Compensation:
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly.  Living Goods does not offer any positions without an interview and never asks candidates for money.  If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.

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