The Microfinance Support Centre Ltd is seeking to fill the position of Manager, Human Resources. This role is crucial in supporting the Institution in planning, development, management, and coordination of the human resource management function in the company.

Responsibilities or duties

Key Result Areas:

• Standardize and operationalize HR procedures.


• Organizational reward and compensational management.


• Effectively manage HR Information management systems.


• HR Policies, plans and regulatory frameworks put in place

Key Accountabilities /Key tasks:

• Provide technical support to the Head of Department in operationalizing and standardizing HR procedures


• Support to manage talent (planning, diversity, acquisition, deployments etc.) in liaison with departmental heads across MSC.


• Develop organizational reward &compensation proposals


• Support the establishment of effective HR management systems following best practices.


• Support and guide the occupational health and safety committee.


• Support development staff at all levels to possess the skills, knowledge and experiences needed to fulfil the accomplishment of the set business objectives.


• Support to build a high-performance culture by delivering programs that recognize and reward critical skills, capabilities, experience and performance, and ensure that reward systems are market-based, equitable and cost-effective.


• Delivery of HR service and information to, managers and staff is accurate, efficient, timely and cost-effective and human resource data is managed professionally.


• Manage staff records system to improve the culture of good records management.


• Supports preparing human resource forecasts and budgets in line with the company’s HR requirements and making implementation plans.


• Perform any other duties as assigned by supervisors.

Qualifications or requirements (e.g., education, skills)

Honours Degree in any of the following fields; Business Administration, Human Resource Management, Social Work and Social Administration, Social Sciences, Development Studies, Public Administration, Organizational Psychology or any other related discipline from a recognized University / Institution.

Experience needed

Not explicitly stated, but implied through the responsibilities of a Manager role.

• Standardize and operationalize HR procedures.
• Organizational reward and compensational management.
• Effectively manage HR Information management systems.
• HR Policies, plans and regulatory frameworks put in place
• Provide technical support to the Head of Department in operationalizing and standardizing HR procedures
• Support to manage talent (planning, diversity, acquisition, deployments etc.) in liaison with departmental heads across MSC.
• Develop organizational reward &compensation proposals
• Support the establishment of effective HR management systems following best practices.
• Support and guide the occupational health and safety committee.
• Support development staff at all levels to possess the skills, knowledge and experiences needed to fulfil the accomplishment of the set business objectives.
• Support to build a high-performance culture by delivering programs that recognize and reward critical skills, capabilities, experience and performance, and ensure that reward systems are market-based, equitable and cost-effective.
• Delivery of HR service and information to, managers and staff is accurate, efficient, timely and cost-effective and human resource data is managed professionally.
• Manage staff records system to improve the culture of good records management.
• Supports preparing human resource forecasts and budgets in line with the company’s HR requirements and making implementation plans.
• Perform any other duties as assigned by supervisors.

• Honours Degree in any of the following fields; Business Administration, Human Resource Management, Social Work and Social Administration, Social Sciences, Development Studies, Public Administration, Organizational Psychology or any other related discipline from a recognized University / Institution.