About the job

Company Description

KATOTO is a creative animation studio originating from Katoto Studio, founded in 2015 to share bold African cartoons and cultural values with a global audience. The studio has built a strong reputation, collaborating with organizations such as UNICEF, UWEC, and the Ministry of Health. Its flagship cartoon series, KATOTO, has been described by the BBC as Africa’s response to Mickey Mouse, reflecting its impact and recognition.

Katoto Studio is currently seeking an enthusiastic and tech-savvy recent graduate to join our team for an IT Support

Key Responsibilities

• Workstations: Configure and maintain high-performance setups and drawing tablets.


• Support: Provide first-line troubleshooting for hardware, software, and connectivity.


• Infrastructure: Assist with network monitoring, server backups, and routine hardware maintenance.


• Inventory: Track IT assets and technical documentation.

Requirements

• Recently completed a degree/diploma in IT, Computer Science, or related field.


• A passion for troubleshooting and system mechanics.


• A willingness to learn.

What You Will Gain

• Hands-on experience with centralized networks and Active Directory.


• Exposure to specialized studio tech and animation pipelines.


• Portfolio experience to jumpstart your career.

• Workstations: Configure and maintain high-performance setups and drawing tablets.
• Support: Provide first-line troubleshooting for hardware, software, and connectivity.
• Infrastructure: Assist with network monitoring, server backups, and routine hardware maintenance.
• Inventory: Track IT assets and technical documentation.

• Troubleshooting
• System mechanics
• Hardware maintenance
• Software support
• Network monitoring
• Server backups
• IT asset tracking
• Technical documentation

• Recently completed a degree/diploma in IT, Computer Science, or related field.
• A passion for troubleshooting and system mechanics.
• A willingness to learn.